The Level 2 NVQ in Business Administration is for those working with some autonomy and personal responsibility. It is aimed at candidates who work as part of a team and ensure the provision of information and resources to others.

This NVQ is for those working in office environments in any of the following roles, or roles similar to these:

• administrator
• contact centre operator
• office assistant
• personal assistant
• receptionist

To achieve a full award in Level 2 NVQ in Business Administration, candidates must complete five units in total, from two mandatory units and three optional units.